On-Call / Emergency Support

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ON-CALL & EMERGENCY SUPPORT

  • We offer Production Support / Issues Resolution Services, augmenting your current in-house production teams in areas where help is required.
  • Our Repository Database of “Applications / Database issues and Resolutions” is very robust and on-point thus providing us with a shorter resolution cycle to issues
  • Our On-Call Technicians are certified professionals with ability to easily identify issues classification and provide / suggest their resolutions
  • Where expedient, Service Request will be opened with “Oracle Support” and worked / monitored on issues until acceptable solution is provided.