Oralab Inc. offers flexibly matched “Support Services” to match Today’ IT business critical environments requiring maximum uptime. Our services help our Clients sustain business-critical, high-performance operations through professionally certified and experienced support Database Administrators.
Key Benefits
- Proactive problem management by eliminating problems before they occur through real-time monitoring.
- Fast and accurate problem resolution by utilizing vastly experienced Database administrators (Dbas) as support Technicians.
- Interface where required, with “Oracle Support” to create and maintain Service Requests (SR), provides single point of contact to aggregate responses and synchronize execution.
- Provision of a single optimal support Level for all Clients
Support Renderings
- Database Monitoring
- Remote Dba / Apps Services
- RAC support
- Emergencies / On-Call support
- Backup / Recovery support
- Database Security
- Full Time / Temp Staffing